Business correspondence requires a certain level of formality and the salutation sets the tone for the entire letter. In general, “To Whom It May Concern” is the most commonly used phrase when the name of the recipient is unknown. However, this generic greeting might be considered impersonal to some. To appear more professional and to establish a connection, finding an alternative salutation is advised. Here are 5 great alternatives to using “To Whom It May Concern” for business letters.
Goldie Chan
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